MT has led Medicare operations at the highest levels of the industry. As President & CEO of Physicians United Plan, he grew revenues from ~$80M to $550M+ while reversing an $8M loss to $12M net profit — and launched the first Apple/CMS-approved iPad field enrollment system in the country. As Executive Officer at WellCare Health Plans and President of Florida and Louisiana, he helped scale the company from ~$800M to over $6B+ in P&L in 3.5 years, turned Florida operations from ~$600M into a $1.8B+ P&L, and led the team that won Georgia's first $1B+ Medicaid Managed Care contract. Earlier, as COO of Affinity Health Plan, he drove revenues from ~$50M to $350M+ and achieved a zero-defect New York State audit.

MT is a proven turnaround leader. At Family Physician Group, he took over as President & CEO of 21 Medicare value-based clinics, renegotiated health plan contracts, eliminated unprofitable entities, and delivered a $6M+ profit run-rate from prior losses — growing market value from ~$25M to $100M+. Through SPARK Senior Health, Inc., he has also served as interim CEO for a 3,800-member clinic turnaround and has advised 15+ C-suite executives through complex market situations and crises.

MT's ability to align technology with clinical and billing operations was built from scratch. As Founder & President of RiskAlert — an AON/Frank B. Hall subsidiary — he designed and developed a comprehensive 10-module clinical software platform covering Claims, Quality, Utilization Management, Credentialing, Risk, Workers' Compensation, Infection Control, Patient Relations, Safety, and Bio-Hazard Waste, marketed nationwide to hospitals through Aon's brokerage network. This foundational discipline directly informs SPARK Senior Health's EHR, RPM, and billing infrastructure strategy.

MT applies the same operational rigor to physical assets. Through SPARK Senior Health, Inc., he has acquired, completely rehabbed, and operationalized 101 units of low-to-middle income housing, uplifting five city blocks. This hands-on track record in identifying, acquiring, and improving real property directly informs SPARK Senior Health's strategy for securing and building out fixed-clinic locations across HPSA-designated NE Georgia counties.

MT is the developer of Purposeful Excellence, a values-based leadership transformation program rooted in Leadership, Partnership, and Stewardship — the same three pillars embedded in SPARK Senior Health's operating culture. His lifelong commitment to healthcare access, housing, education, and quality of life for seniors and underserved populations is not a brand statement. It is a 40-year track record.

Emilio has driven Medicare Advantage growth at every scale of the industry. As Chief Growth Officer of The Villages Health — one of the nation's premier senior-focused delivery systems, acquired by CenterWell/Humana in November 2025 — he architected an integrated, enterprise-level sales and marketing platform that delivered sustained double-digit, year-over-year membership growth while maintaining full CMS and MCMG compliance. Earlier, at Affinity Health Plan, he expanded membership from 62,000 to 150,000 while helping grow organizational revenue from approximately $100M to over $400M. At WellCare Health Plans, he turned a struggling market from 40% of enrollment targets to 97% of goal within six months — a 110% market penetration increase.

Emilio built one of the most effective community-based Medicare enrollment engines in the industry. As Senior Director of Community Development & Partnerships at Physicians United Plan, he led a grassroots movement targeting SNP and dual-eligible populations across Central, South, and West Florida — consistently delivering 500+ dual enrollments per month through faith organizations, MSOs, CBOs, and grassroots ACCESS partnerships. He established a repeatable referral and outreach system across 300+ sales brokers, a mobile fleet of 50+ branded vehicles, and 1,000+ strategic partner relationships spanning providers, health systems, community organizations, and government agencies across New York, New Jersey, and Florida.

Emilio brings deep expertise in aligning payer and provider incentives within value-based care models. At The Villages Health, he led enterprise growth strategy through a complex Humana acquisition and integration cycle, successfully expanding into dual-eligible and underserved populations while building Salesforce CRM infrastructure, KPI-driven accountability frameworks, and ROI-visible performance systems aligned to Fortune 100 governance standards. His ability to navigate payer relationships, health plan contracting, and CMS regulatory requirements while simultaneously driving top-line growth is a rare combination — and directly maps to SPARK Senior Health's FFS billing, CCM/APCM/RPM revenue model, and NGHS hospital partnership strategy in NE Georgia.

Emilio has built and managed growth organizations exceeding 140 employees spanning sales, marketing, outreach, retention, and support functions. He has designed and deployed integrated sales and marketing platforms that generated 55% single-year membership growth, managed marketing and growth budgets exceeding $12M while consistently surpassing membership and revenue targets, and developed mobile community outreach infrastructure — including a fleet of 50+ wrapped RVs — that drove patient acquisition at a fraction of traditional channel costs. At Nobility Group, he served six years as Senior Vice President of Business Development, providing strategic sales, community outreach, and growth consulting to health and medical-related organizations across Florida.

Emilio is bilingual in English and Spanish — a meaningful competitive advantage in culturally diverse, underserved markets. His leadership philosophy centers on advancing health equity while building sustainable financial performance. He has consistently converted fragmented growth operations into scalable, acquisition-ready platforms that improve organizational value and patient outcomes simultaneously. This purpose-market alignment — serving seniors who lack access to primary care while building a durable, compliance-first growth engine — is precisely the mandate at SPARK Senior Health across the 44,000+ Medicare FFS members of NE Georgia's 10-county HPSA corridor.

As Founder of Feathermode since January 2019, his own web design and development studio, Raouf independently designed, built, and delivered production-quality digital platforms for a diverse client base, mastering React.js, TypeScript, Next.js, JavaScript, HTML, CSS, SQL, Native App development using Expo, Progressive Web App Architecture, Agentic workflows using N8N/Zapier, and Context Engineering for AI-integrated developer workflows along the way. Working as a solo founder and principal engineer, he managed the full project lifecycle end-to-end: client discovery, branding, scope definition, contract negotiation, iterative build, and live deployment. He coached clients on digital best practices, integrated email automation, CRM software, and social media pipelines, and consistently delivered 90%+ Lighthouse performance scores on every web property.

Before founding Feathermode, Raouf served as Copywriter and Article Writer at Physicians United Plan, the 55,000-member Medicare Advantage plan led at the time by MT Sattaur as President & CEO, where he developed firsthand fluency in Medicare member communications, managed care terminology, and the operational language of health plan technology at scale. This early immersion established the bridge between clear human communication and complex healthcare operations that now directly informs SPARK's platform.

Through an ongoing engagement with SPARK Senior Health, Inc., Raouf has worked directly alongside MT Sattaur to conceptualize, research, and build out SPARK Senior Health's business plan and complete technology architecture, including evaluating and selecting the EHR platform (Athelas AIR vs. Athenahealth), integrating Tenovi 4G RPM devices, structuring the Commure Ambient AI documentation and RCM workflow, configuring Chronic Care IQ for CCM/APCM panel management, and designing the fiber-primary, LTE-failover connectivity architecture required for rural NE Georgia clinical operations. His full-stack development background directly informed the API integration logic, HIPAA-isolated network segmentation, MDM device enrollment via Rippling, and the offline-first EHR requirements that underpin the entire 10-clinic technology strategy.

For over 12 years, Raouf has operated Sattaur Fitness as a personal trainer, health and nutrition coach, and boxing instructor, ranking among the top 5 revenue earners at Crunch Fitness with clients retained for over 7+ consecutive years. This long-form coaching practice is the lens through which he evaluates every platform decision: technology built for rural Medicare members must meet the same standard as a training plan — clear goals, accessible progressions, and no tolerance for complexity that defeats the end user.

Raouf holds a Bachelor of Arts in English Language and Literature from the University of Central Florida (2013), a foundation in analytical clarity that complements his self-directed engineering discipline, formalized through Codecademy Full-Stack Engineer, Hubspot and Salesforce Administrator Certifications. On the health side, he has maintained an ACE Personal Trainer certification, an ACE Health Coach certification, a Precision Nutrition credential, and active CPR & AED certification throughout — a parallel credentialing arc that reinforces the people-first philosophy behind every platform decision he makes. The result is the rare CDIO who can build the platform, document it for compliance, and explain it to every stakeholder, from the NP at the clinic to the investor reviewing the stack.

As Founder & CEO of SRP Visuals, Rashad has owned every operational function of a multi-client enterprise for over a decade: client acquisition, project scoping, pre-production planning, crew coordination, on-set direction, post-production oversight, and billing. Managing concurrent productions across Fortune 500 corporations, healthcare systems, and nonprofits — including Deloitte, Fiserv, EcoLab, AbbVie, Porsche, Mercedes-Benz, The Home Depot, and Wellstar — he has operated with the same cross-functional accountability as a chief operating officer from day one, building systems and workflows that sustained consistent delivery across 400+ productions.

Rashad's track record of long-term enterprise client retention is built on consistent delivery and proactive brand consultation across healthcare, finance, automotive, and nonprofit sectors. He produced gala fundraising films that served as direct catalysts for major donor campaigns at Big Brothers Big Sisters, Wellroot, and Christian City — and delivered conference and corporate event highlight reels for national organizations including BDT&MSD four consecutive years, reinforcing executive messaging at scale. His ability to manage multi-vendor crews end-to-end — coordinating talent, equipment, logistics, and scheduling across concurrent productions — directly mirrors the operational rigor required to stand up SPARK's multi-site, multi-county clinic model.

Over the past year, Rashad has worked directly alongside Founder & CEO MT Sattaur through SPARK Senior Health, Inc. to conceptualize, research, and build the full operational infrastructure for SPARK Senior Health's NE Georgia rural Medicare strategy. His contributions span investor portal development, brand identity, operational workflow design, tech stack planning, and deployment sequencing for the 10-county HPSA-designated service area targeting 44,376 Medicare FFS beneficiaries. This year of immersive build work — bridging content, operations, and strategy — forms the direct foundation of his COO mandate at SPARK.

Rashad's engagement with healthcare and underserved communities predates SPARK. His production work with Wellstar Health System and multiple Georgia nonprofits reflects a sustained commitment to purpose-driven impact — translating complex missions into content that moves people to action. At SPARK Senior Health, he brings the same discipline: building the operational and brand infrastructure that will ignite Medicare access across rural NE Georgia, guided by the same Leadership, Partnership, and Stewardship pillars embedded in SPARK's operating culture.

At a major Medicare Advantage plan with more than 55,000 members, she built the legal department from the ground up — elevating compliance posture across sales, marketing, health plan contracting, and health services — while directing CMS compliance audits (CDAG/ODAG) covering more than 40,000 member enrollees. At a 21-clinic Medicare value-based provider group, she again constructed the legal and compliance department from scratch — standardizing operations for scalable growth, navigating CMS, DOL, and HHS regulatory shifts, and managing the full payor contracting lifecycle — ultimately leading the legal and compliance transformation that positioned the organization for acquisition by a Fortune 500 health system.

Her private equity experience follows a consistent pattern: enter post-acquisition, rapidly diagnose legal and compliance risk, build durable infrastructure, and place the business on a sustainable growth path. Most recently, at a major private equity-backed women's healthcare organization, she drove the formalization of full legal operations — introducing case management, document management, and e-billing systems — while managing employment law matters, supporting multiple M&A transactions end-to-end, and overseeing credentialing, revenue cycle management, healthcare IT governance, and multi-state regulatory compliance across a large national platform.

Before transitioning to healthcare compliance leadership, she served four years as an Assistant United States Attorney with the U.S. Department of Justice — an experience that directly informs her rigorous, enforcement-aware approach to regulatory risk and proactive compliance culture. Prior to DOJ, she represented clients in employment litigation, white-collar defense, and contract negotiations at two national law firms, bringing full-spectrum legal perspective to every governance challenge.

Her capabilities map directly to SPARK Senior Health's most critical legal and compliance priorities. MSO structure and governance, CMS enrollment and HPSA-designated county strategy, OIG compliance, payor contracting, Stark Law and Anti-Kickback navigation, and the risk management framework required to scale a fixed-clinic platform across NE Georgia are precisely the domains where she has built institutional-grade programs from zero — repeatedly, and at organizations operating in CMS-regulated environments far more complex than SPARK's initial footprint.

Juris Doctor, with honors — University of Florida, Fredric G. Levin College of Law. Bachelor of Arts, with honors, Criminal Justice — University of Georgia. Dual-certified: Certified in Healthcare Compliance (CHC) and Certified in Healthcare Privacy Compliance (CHPC) — among the most rigorous credentialing standards in the industry.

Mark built and led a healthcare services company as Owner and Chief Financial Officer of Rockio Holdings, LLC, doing business as Comfort Keepers, growing annual revenue from $0 to $5M in three years and expanding into Houston from $0 to $1.2M. At peak scale, the company maintained operating profit margins of ~20% to 30%, generating ~$1M to $1.5M in annual operating profit on $5M in revenue. He held full P&L, budgeting, forecasting, and capital allocation responsibility, recruiting and managing 80+ employees while building the financial controls and automated workflows needed to scale the operation. Mark reinvested company profits to acquire ARCpoint Labs in Dallas, leading its due diligence and integration, and ultimately positioned the business for sale, completing the sale of Comfort Keepers and Rockio Holdings in 2026.

Mark's healthcare finance career overlaps directly with SPARK Senior Health's leadership team. As a Business Analyst at Physicians United Plan from 2012 to 2014, he worked through the final years of Founder & CEO MT Sattaur's presidency, building a commission application that corrected a flawed process across more than one million transactions and cut the plan's late enrollment process from one week to five minutes. He then joined Family Physicians Group as Manager of Financial Planning and Analysis from 2015 to 2020, arriving during the same private equity transition that MT Sattaur led as President & CEO. There, Mark was responsible for budget and planning at FPG, a $275M top-line revenue company. During the acquisition, Mark provided investor ROI reporting. After FPG's acquisition, he built a 10-year, bottom-up financial model with the new ownership supporting 60 new clinic acquisitions, and renegotiated vendor contracts for savings of more than $200K per year.

Mark's financial discipline was forged in public company and controls-heavy environments. As Senior Financial Analyst and Corporate Accountant at Workstream, Inc., he maintained a rolling 13-week cash forecast, tested Sarbanes-Oxley controls, and analyzed the treatment of $20M in warrants under FASB No. 150. At Family Physicians Group, that same discipline scaled to provider group operations: producing monthly service fund entries including Medicare Risk Adjustment, Part D accruals, and IBNR reserves, managing a payroll implementation across 400 employees, and automating accounts payable across 22 office locations. This direct fluency in CMS-driven reserve accounting and multi-site clinic finance gives SPARK a CFO who has already built these systems once, inside a Medicare value-based provider group operating at a scale SPARK is built to reach.

Mark holds an MBA from Nova University in Fort Lauderdale, Florida (2010), and a BBA in Accounting, with a Minor in Finance, from the University of Miami (2004). This blend of formal training and 20+ years of ground-up experience — from staff accountant through founder and CFO — gives SPARK Senior Health a finance executive equally comfortable building a P&L from zero and reporting it to investors and a board.